National Authority for Trade and Consumer Protection
Head office: H-1122 Budapest, Városmajor utca 35.
Postal address: PO Box 324., Budapest, H-1536
Free customer service number: 0680-310020 (Consumer and business questions and notifications can be made on this number.)
Dear Consumers and Businesses, Dear Stakeholders,
Welcome to the website of the National Authority for Trade and Consumer Protection, hereinafter referred to as the NATCP. The NATCP is a central budgetary body operating as a central office under the authority of the Ministry for National Economy. Our main objective is to protect Hungarian families and to ensure a market balance between consumers and businesses in the two segments of the market.
Our vision for the control of food trade, trade policy and the management of consumer protection by the NATCP is to examine the changed legal relations of the 21st century from the same perspective, applying the same principles, intervening where necessary to protect Hungarian families. Only this can provide predictability for businesses and effective protection for consumers.
Our activities are based on four main pillars: professional support for trade policy, consumer protection authority management tasks, food safety surveillance of trade and trade and consumer protection laboratory testing.
Our tasks include contributing to the development and implementation of trade and consumer protection policy, preparing the Inspection and Investigation Programme of the metropolitan and county government offices, and operating the national European Consumer Centre as a member of the European Consumer Centres Network. In addition, we operate a centralised system for the supply of samples, carry out the laboratory tests necessary for the performance of our tasks and the Government Office's food trade, consumer protection and market surveillance functions, and operate the Food and Chemical Laboratory and the Mechanical and Electrical Laboratory.
We are also committed to raising consumer and business awareness. This is why, in addition to our website, we also offer a range of social media platforms and information campaigns to meet us in person. We also operate our website in the spirit of appropriate information transfer. NATCP provides regularly updated content, news, information and databases.
Get to know our work, be a conscious consumer, be a law-abiding business!
