News
2026. 09. 10.
Ice-cream parlours, beach buffets, festivals: 1500 inspections, two tonnes of food withdrawn from sale and fines totalling more than 37 million forints
During this summer season, the National Authority for Trade and Consumer Protection (NKFH), together with the government agencies under its professional supervision, inspected nearly 1500 catering establishments. Issues were identified in 16 percent of the inspections, but the results show a moderate improvement overall compared with the previous year.
2026. 09. 08.
The consumer protection authority is investigating the terms and conditions of retirement homes
The National Authority for Trade and Consumer Protection (NATCP), in cooperation with government agencies, is reviewing the general terms and conditions (GTC) applied by companies operating retirement homes. The aim of the consumer protection authority is to identify whether the contracts contain terms that are unfair or unreasonably disadvantageous to consumers. During the inspection, particular attention is paid to the conditions for using the service, the amendment and termination of the contract, and the rules on liability.
2026. 09. 04.
Good quality, improving conditions – this year’s watermelon inspections by the NATCP and government agencies have been completed
Watermelon, one of the summer season’s most popular fruits, has once again been the focus of official inspections this year. The National Authority for Trade and Consumer Protection (NATCP) and the government agencies operating under its professional supervision carried out inspections of watermelons of both domestic and foreign origin at more than 400 locations.
2026. 08. 24.
A safe start to the new school year – the NATCP laboratory has tested plastic pencil cases, pencil and pen tip decorations, and modelling clay
The start of the new school year in September is fast approaching, which means families will need to buy school stationery and other school supplies. The National Authority for Trade and Consumer Protection (NATCP), together with the government agencies under its professional supervision, has focused its inspections in the run-up to the start of the school year on ensuring that products used by children meet the prescribed safety requirements and do not pose a health risk to the youngest children.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.
