News
2026. 01. 15.
The consumer protection authority inspected 229 types of construction products in 2025
In 2025, the consumer protection authority examined the distribution conditions of bagged cement, masonry mortar and plaster mortar. The checks covered 229 types of construction products and a violation was found in every third product.
2026. 01. 12.
Increased inspections to ensure the safety of carnival masks, costumes and wigs
As the carnival season approaches, the National Authority for Trade and Consumer Protection (NATCP), in cooperation with government agencies is launching a comprehensive market supervision inspection to check the safety of masks, costumes, wigs, and other carnival accessories made for children. Based on the results of accredited laboratory tests, dangerous products will be withdrawn from the market where justified.
2026. 01. 07.
Consumer protection authorities have withdrawn toys posing a choking hazard from the market – 62% of the toys tested failed customs inspections
Last year, 64% of toys sampled in commercial trade and 62% of toys inspected at customs borders did not comply with product safety requirements. Based on laboratory tests conducted by the National Trade and Consumer Protection Authority (NATCP), products posing a risk of suffocation and other serious risks were withdrawn from the market, recalled from consumers, and banned from sale.
2025. 12. 09.
National Authority for Trade and Consumer Protection -National Tax and Customs Administration action at the customs border – goal: filtering out dangerous products ordered from online platforms
The National Authority for Trade and Consumer Protection(NATC) and the National Tax and Customs Administration (NTCA) inspected products ordered online from third countries at Liszt Ferenc International Airport. The aim of the joint inspection was to identify products that did not comply with product safety standards. On the day of the operation, the authorities' employees inspected 500 packages, 60 percent of which were found to be dangerous – primarily toys, soft toys, textile products, and battery chargers were found to be unsafe or non-compliant.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.
