News
2026. 07. 23.
General consumer basket inspection: Most promotional prices complied with the regulations
In recent months, under the professional guidance of the National Authority for Trade and Consumer Protection (NATCP), government agencies with consumer protection jurisdiction have conducted a nationwide inspection to identify any irregularities related to the display of promotional prices in traditional retail outlets. The official inspections focused on determining whether the advertised discounts reflected genuine price reductions and complied with legal requirements.
2026. 07. 20.
The consumer protection authority is investigating compliance with regulations protecting the Hungarian language
The National Authority for Trade and Consumer Protection (NATCP), in cooperation with government agencies, is once again conducting targeted inspections this year of advertisements published in Hungarian-language print media, Hungarian-language radio and television programs, as well as on outdoor advertising media, and notices intended to inform consumers displayed in stores and store windows.
2026. 07. 15.
The consumer protection authority is checking that online stores provide a cancellation option
Under the professional guidance of the National Authority for Trade and Consumer Protection (NATCP), government agencies with jurisdiction over consumer protection are verifying the availability of the newly introduced cancellation feature. Under the regulations, it is just as easy to cancel an online purchase as it is to order a product; however, this requires online retailers to comply with the law and action by the consumer protection authority.
2026. 07. 13.
Don't just knock on the rind—the NKFH is launching a nationwide watermelon inspection
The National Authority for Trade and Consumer Protection (NATCP) and the government agencies under its professional supervision are once again conducting nationwide inspections of watermelon distributors this year, paying particular attention to the origin, labeling, and quality of the products. During last year’s inspections, officials imposed fines totaling more than 19 million forints, which clearly demonstrates that regulatory oversight remains necessary.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.
