News
2026. 06. 10.
The NATCP inspected food trucks and restaurants in cooperation with government agencies
The National Authority for Trade and Consumer Protection (NATCP) carried out a nationwide food safety inspection with the involvement of government agencies under its professional supervision. During the operation, a total of 413 mobile food service units, food carts, and food trucks were inspected. The inspections revealed hygiene and documentation deficiencies in several cases, and the total amount of fines imposed exceeded 17 million forints.
2026. 05. 28.
The NATCP has launched a nationwide inspection of the construction products market
The National Authority for Trade and Consumer Protection (NATCP) has launched a nationwide market surveillance inspection of construction products in collaboration with government agencies. The inspections focus on product markings and the performance declarations issued by manufacturers in Hungarian, the verification of which contributes to the lawful operation of businesses and the elimination of non-compliant products.
2026. 05. 26.
Flight delays and complaints: the consumer protection agency takes action again
The National Authority for Trade and Consumer Protection (NATCP), in cooperation with the government agencies under its professional supervision, is once again placing special emphasis this year on monitoring compliance with consumer protection regulations regarding air passenger rights. As a result of last year’s inspections, consumer protection fines totaling 91 million forints were imposed nationwide, and passengers received compensation amounting to nearly 15.5 million forints thanks to the authority’s intervention.
2026. 05. 20.
Inspection of public services: the Consumer Protection Authority has handled more than 2,500 complaints
The National Authority for Trade and Consumer Protection (NATCP), in cooperation with the government agencies under its professional supervision, gives priority to electricity, natural gas, water utility, and waste management services, as these affect nearly the entire population and are an essential part of everyday life. Last year, the vast majority of complaints regarding public utility services concerned issues related to billing and billing disputes.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.
