News
2025. 12. 01.
National gyros inspection: 350 buffet and restaurant inspections, 85 procedures, 25 units closed, 1,300 kilos of food withdrawn from the market
The National Authority for Trade and Consumer Protection (NATCP) and the government agencies under its professional supervision have carried out a nationwide inspection of buffets and restaurants selling gyros in recent weeks. The experts inspected 350 restaurants and catering establishments, launched proceedings in 85 cases, and imposed fines worth more than 17 million forints so far, but several procedures are still ongoing.
2025. 11. 27.
All animal equipment inspected failed the NATCP laboratory test
The accredited laboratory of the National Authority for Trade and Consumer Protection (NATCP) tested the product safety of popular pet accessories, including LED collars and leashes, as well as aquarium lights. Of the 20 products tested, none complied with safety regulations, and the unsafe products will be withdrawn from the market.
2025. 11. 25.
Infringements on the runway: passengers awarded 15 million forints in compensation
In the first eight months of the year, the National Authority for Trade and Consumer Protection (NATCP) and the government agencies under its professional supervision awarded more than 15 million forints in compensation to air passengers and imposed nearly 100 million forints in consumer protection fines on airlines that infringed the law.
2025. 11. 21.
The NATCP has ordered comprehensive Advent food safety investigations at Christmas fairs, markets, shops, and temporary sales outlets.
The National Authority for Trade and Consumer Protection and the government agencies under its professional supervision inspect catering establishments and Christmas markets, markets, market halls, and shops selling dried fruits, oilseeds, Christmas markets, markets, market halls, and shops selling dried fruits, oilseeds, candy, and shelled fruits during the Advent season.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.
