News

2026. 03. 24.
Dirt, expired and untraceable food, cobwebs – the NATCP shut down a store and recalled food products due to serious violations
The National Authority for Trade and Consumer Protection (NATCP) uncovered serious food safety and hygiene violations during inspections of three different retail establishments. The violations uncovered clearly demonstrate that disregarding the rules not only has legal consequences but can also pose a direct threat to consumer health. The authority therefore took immediate action in every case, emphasizing that it applies a zero-tolerance policy toward practices that violate food safety.

2026. 03. 19.
Increased regulatory supervision for the safety of playgrounds
The National Authority for Trade and Consumer Protection (NATCP) and the government agencies under its professional supervision will continue to closely monitor the safety of playgrounds and playground equipment this year. Last year, the authority’s staff found violations at every third playground and piece of playground equipment, and imposed nearly 19 million forints in fines for various violations.

2026. 03. 17.
The safety of recreational facilities and equipment is in the crosshairs of the authorities
To protect consumer safety, the National Authority for Trade and Consumer Protection (NATCP) is launching a national inspection to examine the operating conditions of recreational equipment and sports facilities. The primary goal of the inspection is to ensure that equipment operated in water parks, adventure parks, amusement parks, festivals, children’s camps, and outdoor events, as well as equipment in outdoor fitness parks accessible to the public, complies with current safety and operational regulations.

2026. 03. 12.
Screening of dangerous products – Hungary in sixth place in EU ratings
In the year 2025, the EU product safety alert system registered a total of 4,671 warnings, more than ever before. In 2025, the Hungarian authorities sent alerts about 317 dangerous products to the Safety Gate system, placing Hungary in 6th place among European countries, surpassing countries such as Poland, Austria, and Romania.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.