News
2025. 10. 31.
Every customer has the right to choose: cash, credit card, or traditional cash register – consumer protection continues regular inspections
In recent months, the National Authority for Trade and Consumer Protection (NATCP) and government authorities have inspected thousands of stores to ensure compliance with regulations on cash and electronic payment options and cash register operation. The results are encouraging, but official inspections will continue throughout the rest of the year.
2025. 10. 14.
NKFH's work has paid off – the fruit black market has come to an end
The National Authority for Trade and Consumer Protection (NATCP) shut down 13 illegal vendors and imposed fines totaling nearly 1.5 million forints.
2025. 10. 10.
Seven-point action plan for consumer protection announced at NATCP conference
The National Authority for Trade and Consumer Protection (NATCP) held its first National Consumer Protection Conference under the title "United for Consumers."
2025. 10. 07.
Counterfeit and dangerous spices on store shelves – serious irregularities uncovered by the NATCP
Every second oregano sample failed the large-scale targeted inspection conducted by the National Authority for Trade and Consumer Protection (NATCP), which focused on two spices that are very popular in Hungary: oregano and ground pepper.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.
