News
2026. 06. 24.
The NATCP is launching a nationwide investigation to review the general terms and conditions of gyms
The National Authority for Trade and Consumer Protection (NATCP) is launching a nationwide thematic investigation to review the general terms and conditions (GTC) used by businesses operating gyms from a consumer protection perspective. The purpose of the investigation is to determine whether the terms and conditions of gyms contain provisions that could cause unjustified harm to consumers or undermine the contractual balance between the parties.
2026. 06. 22.
Advertising rules in the focus: Consumer Protection Authority conducts nationwide investigation
The National Authority for Trade and Consumer Protection (NATCP), in cooperation with government agencies, is once again conducting inspections this year to ensure that businesses comply with the rules governing advertising and consumer information. The goal of these inspections is to ensure consistent compliance with legal requirements, as well as to promote fair market information and informed consumer decisions.
2026. 06. 17.
NATCP takes action against prohibited cosmetic ingredients
The National Authority for Trade and Consumer Protection (NATCP) has launched a nationwide, coordinated investigation to identify prohibited ingredients in cosmetic products. The goal of the inspection program is to remove from the market products containing substances that are hazardous to consumer health and have already been banned, as well as to promote lawful market conduct.
2026. 06. 15.
The Consumer Protection Authority is investigating green claims
Government agencies operating under the professional supervision of the National Authority for Trade and Consumer Protection (NATCP) will again this year inspect the compliance of information displayed by businesses on certain products, including the veracity of sustainability claims, often referred to as “green claims.” The inspections will take place in both traditional retail stores and online platforms to ensure that misleading and unfair information does not influence consumers in their purchasing decisions.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.
