News
2026. 07. 09.
Consumer protection authorities around the world have investigated the activities of influencers—action taken by the NATCP and HCA in Hungary
The National Authority for Trade and Consumer Protection (NATCP) and the Hungarian Competition Authority (HCA) participated in an international enforcement action. The investigations focused on the extent to which influencers, as well as creators of virtual and artificial intelligence-based content, comply with transparency and consumer protection requirements, particularly regarding the labeling of commercial communications and artificially generated content.
2026. 07. 07.
80% of USB chargers failed the NATCP product safety test
The National Authority for Trade and Consumer Protection (NATCP) is once again conducting intensive inspections of USB chargers this year. The inspection ordered by the NATCP will be conducted in two phases with an increased sample size, given the exceptionally high rate of complaints in previous years. The goal of this regulatory action is to remove unsafe chargers from the market.
2026. 07. 03.
Strawberries from abroad were sold as "Lajosmizse’s strawberries" – NATCP takes action and imposes fines in the millions during a nationwide inspection
In a six-week nationwide campaign, the National Authority for Trade and Consumer Protection (NATCP), in collaboration with county government offices, inspected the supply of strawberries. Inspectors examined one of the season’s most popular fruits at a total of 482 retail locations and checked 537 batches of strawberries across the entire retail spectrum.
2026. 06. 24.
The NATCP is launching a nationwide investigation to review the general terms and conditions of gyms
The National Authority for Trade and Consumer Protection (NATCP) is launching a nationwide thematic investigation to review the general terms and conditions (GTC) used by businesses operating gyms from a consumer protection perspective. The purpose of the investigation is to determine whether the terms and conditions of gyms contain provisions that could cause unjustified harm to consumers or undermine the contractual balance between the parties.
Good to know
Electronic commerce
Everything you need to know about e-commerce as a consumer and as a business.
Protection of children
Buying from casual market and street vendors is not recommended, even though their prices are low
Product safety
What is considered as a safe product, what do we need to pay attention as consumers, what is the role of market surveillance authorities?
Conventional shops
A key objective of the NATCP is to protect the financial interests of consumers.
Key Facts
Enforcement of air passenger rights
Consumer protection is provided by several organisations, national authorities, national alternative dispute resolution forums, and the European Consumer Centres Network.
Delayed flights
Flight disruptions in air transport can be inconvenient and costly for passengers.
NATCP Customer Service
Where can you turn if you have a complaint? Who can help you to solve your consumer problem?
Press room
Press releases issued by the National Authority for Trade and Consumer Protection are available here in chronological order. Press enquiries are welcome at sajto@nkfh.gov.hu.
